Welcome Test Takers in California - Northern Region

Below you'll find crucial information and links to help you with the next steps toward your Nurse Aide certification.

Steps to Register for the NNAAP Nurse Aide Exam
1
Total Nurse Aide Training Program
Student must finish the state-approved nurse assistant training program.

If you did not complete a state-approved training, you may still sign up under a different eligibility path as listed in the Candidate Handbook.

2
Review Candidate Handbook
Your Candidate Handbook is your useful guide to address all the questions you have about submitting an application, scheduling, taking an exam, getting rating outcomes, and much more.

Northern CA Handbook
3
Create Your CNA365 Account
Create an account with our online CNA365 system to sign up for screening by clicking the "Sign Up" link on the login page. You will need to submit an application for screening in order to sign up for exams.

We highly suggest that you check out the Registration Quick Reference Guide with detailed directions on how to sign up online for your exam BEFORE you start the registration process.

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Online Exams
Take your composed or oral exam easily from home or work through Credentia online proctoring!

A live proctor will monitor you through the webcam on your workstation to offer a safe and secure exam experience.

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Did you formerly test through the Northern Regional Testing Center?
Attention Candidates who have actually formerly tested under the NRTC!

If you have formerly checked the National Nurse Aide Assessment Exam through the Northern Regional Testing Center (NRTC), when you create a CNA365 account, all of the information from your previous NNAAP tests will carry over to your Credentia CNA365 account.

Click here to get to the login screen and then click the "Sign Up" link on the login page to input your information.

Northern California Examination and Scheduling Services
Create or Log into your CNA365 account to:

Modification your existing address and contact number.

Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam.

Acquire and send an Examination Testing Application.

Examine Testing Application status.

Discover test websites and availability.

Schedule, reschedule or cancel an examination.

View exam details such as examination type, scheduled time, date, and place.

View the Score report.

Send and review a Grievance application for finished examination.

Send an excused lack application.

Contact Customer Service when:

Issue occurs when creating a CNA365 Account.

Did not receive an activation link.

Problem occurs when applying a designated coupon code.

Evaluating Application Issue.

Gotten a mistake message when scheduling an examination.

Rating report is not viewable in CNA365 after 24 hours from your exam.

Call 888-204-6249

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California of Public Heath (CDPH).
Contact the California of Public Health (CDPH) to:.

Get information relating to requirements for preliminary licensing.

Modification your current address or name after testing (please submit a Demographic application in CNA365 to reflect the changes as well).

Obtain information regarding reciprocity (these applications are not processed through CNA365).

Obtain information regarding renewing an existing certification (these applications are not processed through CNA365).

Obtain additional pc registry information and assistance. If you've passed both examinations and submitted all required paperwork on the CDPH Healthcare Document Upload Portal and it's been over 30 days, please contact CDPH at [email protected] and include your name, DOB, mailing address, last 4 digits of your SSN, and specify the dates in which you passed your examinations with Credentia.

Contact Information:.
( 916) 327-2445.
Monday-- Friday 8:00 a.m.-- 5:00 p.m.
Website: www.cdph.ca.gov.

Confirm CNA/HHA License.

CDPH Equivalency CNA Renewal at CAnorth Process.

Request Name/Address Change and/or Duplicate for CNA/HHA/CHT Certificate (0929 ).

Verification of Current Nurse Assistant Certification (931 form).

CDPH Reciprocity Process.

Certification Application (283-B form).

Recertification Application (283-C form).

CDPH Healthcare Document Upload Portal.

Please continue to check the All centers letters for updates. Suspension of Specified Regulatory Requirements for Nurse Assistant Training Programs (NATPs): Please check out AFL-20-40.

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